INFOGENIE
Your Data Holds Every Answer

Transform your business documents into intelligent, searchable knowledge with zero-hallucination AI responses powered by advanced RAG technology.

25+

File Formats Supported

Zero

Hallucination Responses

150+

Languages Supported

Overview

InfoGenie is an advanced knowledge management platform that transforms static business documents into dynamic, conversational intelligence. Using state-of-the-art RAG (Retrieval-Augmented Generation) technology, it enables natural language queries across your entire knowledge base while ensuring every response is grounded in verified business data, eliminating AI hallucinations completely.

InfoGenie Knowledge Ecosystem

DOCUMENT SOURCES
PDFs
Images
Databases
Web
Cloud
Docs
AI PROCESSING
RAG Engine
Embedding
Vector DB
SQL AI
KNOWLEDGE BASE
Verified Data
Citations
Semantic Search
Zero Hallucination
USER INTERFACE
Chat Interface
Analytics
Search
API

Key Features

Zero Hallucination
Source-backed answers
Citation tracking
Confidence scoring
Multi-format
25+ file types
OCR processing
Real-time sync
RAG Powered
Semantic search
Context understanding
Vector database
Business Ready
150+ languages
API access
Enterprise security

1. Universal Document Integration

Input: Connect every knowledge source seamlessly

  • Document Formats: PDF, Word, Excel, PowerPoint, TXT, HTML, Markdown
  • Images & Scans: OCR processing for scanned documents and images
  • Structured Data: CSV, JSON, XML, database exports
  • Web Sources: Website crawling, SharePoint, Confluence
  • Cloud Storage: Google Drive, Dropbox, OneDrive, Box integration
  • Real-time Sync: Automatic updates when source documents change
  • Version Control: Track document versions and maintain history
  • Multi-language Support: Process documents in 150+ languages

Universal Document Integration

Document Formats

PDF
Word
Excel
PPT
Images
HTML
More

Cloud Storage Integration

Google DriveAuto-sync
DropboxReal-time
OneDriveVersion control
SharePointEnterprise
Real-time Features
  • Auto-sync on changes
  • Version control
  • Change notifications
Multi-language Support
  • 150+ languages
  • OCR processing
  • Auto-detection

2. RAG-Powered Search Engine

Purpose: Semantic Understanding Beyond Keywords

  • Advanced Embedding: Creates semantic understanding of document content
  • Vector Database: High-performance similarity search across millions of documents
  • Contextual Retrieval: Finds relevant information even with different terminology
  • Multi-modal Search: Search across text, images, and structured data simultaneously
  • Semantic Chunking: Intelligent document segmentation preserving meaning
  • Query Enhancement: AI improves user queries for better results

RAG-Powered Search Engine

Query
User input
Embed
Vector conversion
Search
Similarity match
Retrieve
Relevant docs
Generate
AI response
Advanced Embedding
  • Semantic understanding
  • Context preservation
  • Multi-language support
Vector Database
  • High-performance search
  • Millions of documents
  • Real-time indexing
Smart Retrieval
  • Contextual matching
  • Different terminology
  • Multi-modal search

3. SQL AI for Structured Data

Purpose: Turn databases and spreadsheets into conversational intelligence

A. Natural Language to SQL Translation

  • Schema Understanding: AI learns your database structure and relationships
  • Query Generation: Converts natural questions into optimized SQL queries
  • Result Interpretation: Translates query results into human-readable insights

SQL AI Translation Engine

Natural Query
Schema Analysis
SQL Generation
Human Response

Supported Data Sources

MySQL
PostgreSQL
Excel
CSV
Schema Understanding

AI learns your database structure and relationships automatically

Query Generation

Converts natural questions into optimized SQL queries

Result Interpretation

Translates query results into human-readable insights

B. Supported Data Sources

  • Databases: MySQL, PostgreSQL, SQL Server, Oracle, MongoDB
  • Spreadsheets: Excel, Google Sheets, CSV files
  • Business Tools: CRM data, ERP systems, analytics platforms
  • APIs: REST and GraphQL endpoint integration

4. Zero-Hallucination Response System

Purpose: Only facts from your verified sources

A. Source Verification Framework

  • Citation Tracking: Every response includes specific source references
  • Confidence Scoring: AI rates its confidence in each answer
  • Fallback Handling: When uncertain, system requests clarification rather than guessing
  • Source Ranking: Prioritizes authoritative documents and recent updates

Zero-Hallucination Response System

Source Check
Citation Track
Confidence Score
Fallback Handle
Source Verification
  • Citation tracking
  • Confidence scoring
  • Source ranking
  • Authority indicators
Quality Assurance
  • Multi-source validation
  • Contradiction detection
  • Freshness indicators
  • User feedback

B. Response Quality Assurance

  • Multi-source Validation: Cross-references information across documents
  • Contradiction Detection: Identifies conflicting information in knowledge base
  • Freshness Indicators: Shows when information was last updated
  • Accuracy Monitoring: Continuous learning from user feedback

5. Contextual Answer Generation

Purpose: Responses that understand your business

A. Business Context Integration

  • Domain Adaptation: AI learns industry-specific terminology and concepts
  • Role-based Responses: Tailors answers based on user's department and role
  • Historical Context: Considers previous queries in conversation flow
  • Workflow Integration: Understands business processes and procedures

Contextual Answer Generation

Business Context Integration

Domain Adaptation
Role-based
Historical Context
Workflow Integration
Intelligent Formatting
  • Adaptive length
  • Visual elements
  • Follow-up suggestions
  • Action recommendations
Context Awareness
  • Industry terminology
  • User department
  • Conversation flow
  • Business processes

B. Intelligent Response Formatting

  • Adaptive Length: Adjusts response detail based on query complexity
  • Visual Elements: Includes tables, lists, and structured data when helpful
  • Follow-up Suggestions: Proactively suggests related questions
  • Action Recommendations: Suggests next steps based on information found

6. Fact Checking & Resource Justification

Purpose: Every answer comes with proof

A. Comprehensive Citation System

  • Document References: Direct links to source documents and page numbers
  • Excerpt Highlighting: Shows exact text passages supporting the answer
  • Multiple Source Display: When information comes from several documents
  • Authority Indicators: Shows document type, author, and last update date

Citation & Fact-Checking System

Document References
Excerpt Highlighting
Multiple Sources
Authority Indicators
Citation System
  • Direct document links
  • Page numbers
  • Highlighted excerpts
  • Author information
Knowledge Gap Detection
  • Missing information
  • Update recommendations
  • Knowledge mapping
  • Expert routing

B. Knowledge Gap Identification

  • Missing Information Detection: Identifies when knowledge base lacks specific information
  • Update Recommendations: Suggests when documents need refreshing
  • Knowledge Mapping: Visual representation of coverage across business domains
  • Expert Routing: Escalates complex queries to human subject matter experts

7. Advanced Query Interface

A. Natural Language Processing

Purpose: Chat with your business intelligence naturally

  • Conversational Flow: Maintains context across multiple questions
  • Query Refinement: Helps users clarify and improve their questions
  • Multi-intent Recognition: Handles complex questions with multiple components
  • Ambiguity Resolution: Asks clarifying questions when queries are unclear

Advanced Query Interface

Natural Language Processing

Conversational Flow
Query Refinement
Multi-intent
Disambiguation
Search Optimization
  • Auto-complete
  • Search history
  • Saved searches
  • Analytics tracking
User Experience
  • Context maintenance
  • Clarifying questions
  • Suggestion prompts
  • Real-time responses

B. Search Optimization Features

  • Auto-complete: Suggests completions based on available knowledge
  • Search History: Access to previous queries and results
  • Saved Searches: Bookmark frequently used queries
  • Search Analytics: Track what information is most requested

8. Integration Capabilities

A. EchoGenie Ecosystem Integration

  • TalkDesk Connection: Call insights automatically update knowledge base
  • EchoBot Knowledge Source: Powers chatbot responses with verified information
  • CraftBox Templates: Provides data for AI-generated content
  • Unified Analytics: Cross-platform insights and reporting

EchoGenie Ecosystem Integration

InfoGenie
Knowledge Hub
TalkDeskConversation insights
EchoBotChatbot responses
CraftBoxContent generation
AnalyticsUnified reporting
EchoGenie Suite
  • TalkDesk connection
  • EchoBot knowledge
  • CraftBox templates
  • Unified analytics
External Systems
  • CRM systems
  • Collaboration tools
  • Help desk platforms
  • API access

B. External System Integrations

  • CRM Systems: Salesforce, HubSpot, Microsoft Dynamics
  • Collaboration Tools: Slack, Microsoft Teams, Google Workspace
  • Help Desk: Zendesk, ServiceNow, Freshdesk
  • API Access: RESTful APIs for custom integrations

Business Benefits

Instant Knowledge Access

Find any business information in seconds instead of hours of document searching

Reduced Training Time

New employees access institutional knowledge immediately

Consistent Information

Everyone gets the same accurate, up-to-date answers

Decision Support

Data-driven insights from comprehensive business knowledge

Business Impact Metrics

75%
Time Saved
90%
Accuracy Boost
95%
User Adoption
300%
ROI Growth
Instant Knowledge Access

Find any business information in seconds instead of hours

75% faster research
Reduced Training Time

New employees access institutional knowledge immediately

60% less onboarding
Consistent Information

Everyone gets the same accurate, up-to-date answers

90% accuracy improvement
Decision Support

Data-driven insights from comprehensive business knowledge

50% faster decisions