CRAFTBOX
Parametrizable AI Agent Builder
Transform complex AI prompts into simple, reusable business tools. Admins create custom AI agents with parameters while users execute with one-click simplicity, powered by verified business data and real conversation insights.
Template-Based
AI Agent Creation
Multi-Format
Output Generation
Zero-Hallucination
Business Responses
Overview
CraftBox democratizes AI by enabling admins to create parametrizable AI agents that serve as intelligent shortcuts for repetitive business tasks. These agents combine pre-built templates with custom instructions, parameters for end-user customization, and direct connections to InfoGenie knowledge bases and TalkDesk conversation data. The result is controlled AI distribution where admins maintain quality while users gain efficiency through simple, powerful AI tools.
1. Hybrid Agent Creation
Purpose: Build custom AI agents starting from proven templates
A. Pre-Built Template Library
- Document Summarizer: Extract key points from any document or conversation
- Email Composer: Generate professional emails with context and personalization
- Translation Agent: Multi-language translation with cultural adaptation
- Data Analyzer: Process structured data and generate insights
- Content Creator: Generate marketing copy, reports, and presentations
- Meeting Prep Assistant: Prepare briefings and action items from conversation history
B. Custom Instruction Framework
- Core Instruction Customization: Modify base templates for specific business needs
- Business Context Integration: Include company-specific processes and terminology
- Role-Based Variations: Different agent behaviors for different user types
- Industry Specialization: Sector-specific templates and workflows
2. Parameter Configuration System
Purpose: Enable end-user customization without exposing complexity
A. Parameter Types
List/Dropdown Parameters:
- • Tone: [Professional, Casual, Urgent, Friendly]
- • Target Audience: [Executive, Technical, General, Customer]
- • Industry: [Healthcare, Finance, Technology, Manufacturing]
- • Priority Level: [High, Medium, Low]
Text Input Parameters:
- • Client Name: [Free text field]
- • Project Name: [Free text field]
- • Specific Requirements: [Multi-line text area]
- • Target Metrics: [Free text field]
Boolean/Toggle Parameters:
- • Include Data Sources: [On/Off]
- • Add Executive Summary: [Yes/No]
- • Include Recommendations: [Enable/Disable]
- • Attach Supporting Documents: [True/False]
B. Dynamic Parameter Logic
- Conditional Parameters: Parameter visibility based on other selections
- Validation Rules: Ensure parameter combinations make sense
- Default Values: Smart defaults based on user role and context
- Parameter Dependencies: Parameters that influence each other automatically
3. Multi-Format Output Engine
Purpose: Deliver results in the format most useful for each business scenario
A. Document Formats
- Email: Professional emails with proper formatting and signatures
- PDF: Formatted reports, proposals, and documentation
- CSV: Structured data export for analysis and import
- JSON: API-ready data format for system integration
B. Visual & Interactive Formats
- Images: Generated charts, infographics, and visual summaries
- Diagrams: Process flows, org charts, and technical diagrams
- Graphs: Interactive data visualizations and dashboards
- Model Context Protocol: Structured data for AI model consumption
4. EchoGenie Data Integration
Purpose: Ground AI responses in verified business intelligence
A. InfoGenie Knowledge Connection
- Document Library Access: AI agents can reference any document in knowledge base
- Real-Time Information: Responses include latest document updates
- Source Attribution: All outputs include citations and references
- Knowledge Filtering: Agents can be restricted to specific document sets
B. TalkDesk Conversation Intelligence
- Call Insights Integration: Agents can reference conversation summaries and outcomes
- Customer Intelligence: Generate content based on actual customer interactions
- Performance Data: Include metrics and KPIs from conversation analysis
- Sentiment Analysis: Content adapts based on customer sentiment data
5. Actions & Workflow Integration
Purpose: Execute real business processes, not just generate content
A. Business Process Automation
- CRM Updates: Automatically update customer records based on generated insights
- Task Creation: Generate action items and assign them to team members
- Calendar Integration: Schedule follow-up meetings and reminders
- Document Management: Save outputs to appropriate folders and systems
B. Integration Ecosystem
- API Connections: Direct integration with business systems
- Webhook Support: Real-time triggers for external workflows
- Automation Platforms: Native support for Zapier, n8n, Make.com
- Custom Scripts: JavaScript execution for complex business logic
6. Permissions & Access Control
Purpose: Controlled distribution of AI capabilities across organizations
A. Role-Based Agent Management
- Admin Controls: Create, edit, delete agents; assign to users and groups
- User Access: Execute only assigned agents with defined parameters
- Group Permissions: Department-specific agent libraries
- Usage Monitoring: Track agent usage and performance by user
B. Quality Assurance Framework
- Output Approval Workflows: Review generated content before distribution
- Template Governance: Version control and approval for agent modifications
- Usage Analytics: Monitor agent effectiveness and user satisfaction
- Content Compliance: Ensure outputs meet regulatory and brand requirements
Business Benefits
Democratized AI Access
Complex AI capabilities made simple for non-technical users
Consistent Quality
Standardized outputs while maintaining customization flexibility
Reduced Repetition
Eliminate copy-paste workflows with intelligent automation
Verified Accuracy
Zero-hallucination responses using actual business data
Smart Use Case Examples
Client Update Generator
| Parameter | Configuration | Business Impact |
|---|---|---|
| Client Name (text input) | Personalizes email content and references | 100% personalized client communications |
| Update Type (dropdown) | Weekly Status, Issue Resolution, Project Milestone | Consistent update format across all clients |
| Include Next Steps (toggle) | Optional action items and follow-up tasks | 65% improvement in project follow-through |
| Data Sources: TalkDesk + InfoGenie | Call summaries + project documents | 90% reduction in update preparation time |
Meeting Prep Assistant
| Parameter | Configuration | Productivity Gain |
|---|---|---|
| Meeting Type (dropdown) | Sales Call, Support Review, Project Check-in | Context-appropriate preparation materials |
| Attendee List (text input) | Participant names and roles | Personalized briefing for each attendee |
| Focus Areas (dropdown) | Action Items, Concerns, Opportunities, All | Targeted meeting objectives and outcomes |
| Data Sources: TalkDesk + InfoGenie | Conversation history + meeting notes | 80% reduction in meeting prep time |
